Refund & Returns Policy
Orders placed in India are catered to by safe and reliable courier companies.We do not offer Cash on Delivery. We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.
CANCELLATION POLICY
We do not allow order cancellation. Once your order is placed, it is immediately processed .
DISPATCH TIME
We try our best to ship our pieces to you within 7-10 days. The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
RETURNS AND EXCHANGES
We invest a great deal of love and care in the making of each piece. As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for another size.
- You must raise a return within 7 days of delivery of the product.
- The items should be unused, and unwashed.
- The packaging should have the original tags in place
- Kapatika Label reserves all rights to inspect the condition of the product before processing any returns or exchanges.
PLEASE NOTE
- Shipping charges of Rs.300 will be applicable for exchange of size.
- If a piece is exchanged once, it cannot be exchanged the second time.
- All final sale/sample sale/clearance sale products are not eligible for returns or exchanges.
REGISTER A RETURN/EXCHANGE
You must raise a return within 7 days of delivery of the product.
CONTACT US
EMAIL- kapatika@gmail.com
CALL- 9759203000, 9917555544